Privacy Policy - IICT- International Institute for Complementary Therapists

IICT – Protecting Your Privacy

 

The IICT is committed to providing members with the highest levels of service, including the protection of members’ privacy .

Your Personal Information

Personal information held by the IICT may include your name, date of birth, current and previous addresses, telephone/mobile phone numbers, e-mail address, educational qualifications, professional indemnity insurance policy details, and credit card details. If you choose not to provide such personal information (if required ), the IICT may not be able to provide you with the services you require, or the level of service on which we pride ourselves.

Other information which IICT will collect and hold as a direct consequence of membership includes but is not limited to your IICT membership number, join date, accredited modalities, certificates issued, and continuing education records.

How Personal Information is Collected

The IICT collects personal information in a number of ways, including:

  • directly from you, when you provide information in documents such as an application form or member profile form;
  • from publicly available sources of information.

How We Use Your Personal Information

Your personal information may be used by IICT in order to:

  • conduct appropriate checks for membership application purposes;
  • provide the services you require;
  • administer and manage those services, including charging, billing and collecting debts;
  • inform you of ways the services provided to you could be improved;
  • research and develop our services ;
  • gain an understanding of your needs in order for us to provide you with a better service;
  • maintain and develop our business systems and infrastructure , including testing and upgrading of these systems.

Your personal information is also collected to promote and market other services which we consider may be of interest to you related to the natural therapy industry, however the IICT shall not utilise your personal information to promote directly or indirectly network marketing businesses or businesses which are considered ‘Spam’ or alike.

The IICT will never disclose your email or personal address details to other parties and you will always have the option to unsubscribe from emails which we may send you from time to time.

If you intend to receive membership renewal certificates from us via email we will require you to ‘opt in’ for email campaigns with a valid email address to ensure we can deliver your renewal certificate and provide you with important updates relating to your professional affiliation with the IICT.

If you do not wish us to contact you regarding other services please email IICT to be removed from our bulk email list.

Help the IICT to Ensure Information Held is Correct

The IICT takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. IICT therefore recommends that you:

  • advise the national office of any errors in your personal information in writing or via email; and
  • keep the IICT up to date with changes to personal information such as your name and address or clinic name and address, as well as your current email address, telephone and mobile number.

Analytics – We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Behavioral Remarketing – We use remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – http://www.google.com/settings/ads- for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Contact Us

If you have any questions about this Privacy Policy, please contact us here.